FAQ

Salt Therapy

Salt Therapy, aka Halotherapy, is a holistic treatment for sinus and respiratory ailments that may aid in helping conditions such as cough, cold, flu, sinusitis, bronchitis, pneumonia, asthma, copd, and cystic fibrosis.


Clients are exposed to a high concentration of salt air, much like the ocean air.  Salt acts like a natural expectorant, anti-inflammatory, anti-bacterial, and anti-fungal; aiding in killing viruses and germs.

15 minutes in our highly concentrated booths is equivalent to spending three days at the beach, and receiving the medicinal benefits of it's salt air.

  • Most ailments such as allergies and common colds can find relief in a 15 minute block.  We recommend 15 minute sessions for those with seasonal colds, those who are seeking allergy prevention, and who are using the therapy for skin health.

  • 30 minute sessions are best for those with more severe respiratory ailments or infections with a colored mucus production.  Clients with ailments such as bronchitis or pneumonia may find more relief by visiting a salt booth two or three times in the same week.

  • The average client may find themselves visiting our salt booths with the change of the seasons, before they travel via airplane,  or prior to visiting grandma's house who has cats.  
  • If you happen to find yourself suffering from the common cold or a small cough, most find relief after one session.
  • Ailments such as asthma or copd may find relief and a higher pulse/ox after one session, but usually find themselves getting a regular membership to our booth for weekly therapy.


While it is true clients who often visit our booths are not feeling well, we do not fear ailments getting passed from client to client.  Salt, by nature, is anti-bacterial and anti-fungal.  These properties of the salt allow the booths to be self cleaning after each session.  The grotto is committed to going beyond relying on just the self cleaning properties of salt, and we do a vinegar wash on the booths frequently to ensure you will have the best experience possible.
Salt Therapy is an all natural treatment with no side effects.  Due to the safety of our salt booths Pregnant women, children of all ages, and elderly can reap the benefits our our salt chambers.

Natural Health, Faster EFT Tapping, & Reiki

Reiki can never cause harm.


Because Reiki is guided by spiritual consciousness, it can never do harm.  It always knows what a person needs and  will adjust itself to create an effect that is appropriate.  


While Reiki is spiritual in nature in that it provides love and compassion to the client, it is not a religion. It has no dogma and does not conflict with religious belief. People who are followers of all the various religions have practiced Reiki and find that it enhances their religious experience.  


For anwers to questions Christians might have about the practice of Reiki, please go to www.christianreiki.org

Order & Delivery

Please see our delivery information page for further details on our shipping schedule. Delivery of your order will be determined by our shipping schedule and the shipping options that you choose at checkout.

The cost of shipping will appear in the checkout process. Different categories of items may have different shipping requirements, especially items that require special ordering.

Absolutely! As long as your order has not already been shipped, you are able to cancel/alter your order at any time. Once an order has been shipped, alterations or cancellations are not possible.

Please contact us immediately so that we can rectify this situation! In the meantime, please double check your email spam filter.

It is our aim to always supply you with the best quality products possible, but we understand that sometimes there may be a problem with an order, or an item was accidently ordered over another. For this, there is usually something that we can do to help.


Some of our products are available to be returned. However, unless the item is defective, was damaged during shipping, or if your order was not fulfilled correctly, that may come at an additional cost to you. Photo documentation may be requested before a return can be authorized. Certain items that are special ordered are non-returnable, such as health supplements, essential oils, handcrafted teas, and any other items that may be custom made or ordered for you.


To return items from our partner showcase catalog, you will need to contact that partner directly in order to discuss return requirements.

Currently we are only able to accommodate orders using American dollars and shipped within the United States.

There are no minimum quantities for ordering through The Grotto!

Payment

We accept all major credit cards. Currently we are not able to accept checks. Cash is only an available payment option at events that we may be participating in.

Refunds process every evening through our financial institution. The exact amount of time it takes for money to go back into your account may vary depending on the card company, but any refund that we issue gets submitted immediately.

Other questions

Absolutely! As long as your order has not already been shipped, you are able to cancel/alter your order at any time. Once an order has been shipped, alterations or cancellations are not possible.

Currently we do not offer an affiliate-based program. This may be part of the next phase that we launch for our website, should there be high enough demand for it. For that reason, if this is something you are interested in, please let us know, and we will put your name on a list of people to contact if/when this program becomes available.

At the bottom of every page there is a link for contacting us. Just use that link, fill out the contact form, and voila! We will return any inquiries from our contact form as quickly as we are able.

At this time, we are not currently hiring.

We almost always have some sort of sale going on. There are a few ways to get coupon codes! One is to come to an event that we are participating in. Another is to check out social media pages!

Most coupon codes are valid for 30 days from when they are created, though event coupon codes are only good up till 24 hours after the event ends. Follow us on our social media accounts if you're looking for deals on your favorite items!